Help centre

How can we help?

Pair my modStart Minecraft, then type the 6-character code into your panel.New PC or HWID resetRequest a reset on the Device card. We approve it by hand.Billing and cancellingCancel, resume, receipts and payment methods.Report a bugTell us what broke. Attach diagnostics from the game.

Frequently asked

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Contact support

We reply within 48 hours, by email and on your ticket.

Your tickets

Log in to see your tickets. Sent one without logging in? Use the link in its email.

Email support@raidlabs.gg · we reply within 48 hours. Chat with other players on Discord (community, not account help).